On Friday, some players couldn’t start learning about the adventure of Peter Parker and Miles Morales. An error during installation made it impossible to complete the process and start the game.
Spider-Man 2 is Sony’s biggest premiere this year, but despite all efforts and the high quality of the title , some daredevils experienced difficulties that prevented them from enjoying the adventure. All thanks to a very unusual bug.
A thread was published on Reddit in which some users reported that they could not install a physical copy of Spider-Man 2. The error probably only affected customers from Europe – customers from Romania, the Netherlands, Portugal and Malta commented on the topic.
Those interested tried to solve the problem by first installing the patch and then the game, but despite this they were unable to start the game. Many of them confirmed that the error is visible after reaching 36% of the production installation process.
Insomniac Games confirmed last week that Spider-Man 2 is fully playable from start to finish without a launch update, although this is intended to improve the experience . Meanwhile, some may report surprising problems.
The studio issued a short statement indicating that Sony is investigating the matter, but at this time you should contact PlayStation:
We are very sorry to hear about this issue! The disc appears to be damaged. Please contact PlayStation Support as we do not directly manage game discs or distribution and they are investigating this matter. You can try rebuilding your system database and see if that fixes the problem, but if you do, you will lose all your local data and you really should contact PS Support before attempting this.
Source: VGC